PRIVACY POLICY
Your data, your control
Last updated · 31 May 2026
संक्षेप में · IN SHORT
हम केवल आपकी तैयारी बेहतर करने के लिए ज़रूरी डेटा रखते हैं। आपके इंटरव्यू उत्तर और स्कोर सुरक्षित हैं, बेचे नहीं जाते, और खाता हटाने पर 30 दिनों में मिटा दिए जाते हैं।
Data we collect
We collect account details (name, email), the UPSC/KVS profile information you provide (DAF or resume fields), and basic device and usage analytics that help us keep Padhav fast and reliable.
Account information
Your name, email, chosen language, and subscription tier. You can view and edit your profile at any time from the app.
Interview responses & transcripts
Your typed answers during a mock interview are stored so we can generate your score, display your scorecard, and track progress across sessions. They are linked to your account and are never shown to other users.
AI-generated feedback & scores
To produce feedback, your interview answers are processed by our AI provider under confidentiality obligations. Scores and feedback are practice guidance only and are not a prediction of your performance in any official interview.
Analytics
We use privacy-respecting analytics to understand which features help aspirants improve. This data is aggregated and not used to identify you individually.
Subscription data
Payments are processed by our payment partner (Razorpay). We store your plan and payment status but never your full card details.
Data retention & deletion
We retain your data while your account is active. When you delete your account, we remove your personal data within 30 days and keep only anonymised, aggregate analytics.
Security
We use industry-standard measures (encryption in transit, access controls, row-level security) to protect your data. No system is perfectly secure, and we encourage strong passwords.
Your rights
You may access, correct, export, or delete your personal data at any time. Contact us to exercise these rights.
Children's privacy
Padhav is intended for adult exam aspirants. We do not knowingly collect data from children under 18.
Grievance Officer (DPDP Act, 2023)
For privacy questions or complaints, contact our Grievance Officer at privacy@padhav.in. We respond within the timelines required by applicable Indian law.
Changes to this policy
We may update this policy; material changes will be notified in-app or by email. The “Last updated” date always reflects the current version.
Contact
[Legal Entity], Bengaluru, India · privacy@padhav.in